Reference No: DTS0925
An exciting position has become available at our Head Office in Cape Town. Suitably qualified applicants who possess the requirements listed below are encouraged to apply. SAMWUMED is committed to transformation in Southern Africa.
Job Purpose:
The Digital Transformation Specialist is responsible for identifying, implementing, and optimizing digital solutions to streamline business processes, ensure compliance, and foster innovation across the organization.
Key Responsibilities:
Data Analytics
- Evaluate and understand current processes to identify opportunities for digital enhancement.
- Conduct research on emerging digital trends and technologies to maintain a competitive edge.
- Develop metrics and monitor the performance of digital initiatives to assess their impact and effectiveness.
- Analyze data from various sources to provide actionable insights for decision-making.
- Leverage AI and machine learning tools to analyse member data for predictive insights, ensuring ethical use and personalization. Project Management
Project Management
- Create and maintain comprehensive project plans and performance indicators.
- Lead agile project teams in digital initiatives, from ideation to rollout, while driving change management and upskilling staff on tools like cloud platforms.
- Manage digital transformation projects from conception to implementation.
- Facilitate communication between technical and non-technical departments to ensure clear understanding of the digital transformation goals.
- Facilitate change management and digital adoption among all stakeholders.
- Present project updates and strategic insights to management.
- Assist in staff training and development Compliance Management
Compliance Management
- Ensure all digital projects comply with data protection regulations (e.g., GDPR, local laws) and cybersecurity best practices.
- Conduct regular audits and risk assessments for digital initiatives.
- Develop and implement policies to mitigate compliance risks in technology adoption. Optimisation and Innovation
Optimisation and Innovation
- Identify and implement new technologies to optimise operations.
- Continuously seek ways to improve processes and services through automation and digital tools (i.e. AI and machine learning).
- Pilot emerging technologies like robotic process automation (RPA) for claims processing.
- Collaborate with vendors on blockchain for secure transactions.
- Promote sustainable digital practices to reduce operational carbon footprints.
- Track KPIs such as adoption rates and ROI to measure initiative success.
- Develop custom workflows and integrations using tools like Power Automate and SharePoint Lists.
- Design and deploy custom forms and data collection solutions using platforms like JotForm.
- Collaborate with teams to pilot innovative solutions and scale successful ones.
Minimum Requirements:
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field, or equivalent experience.
Certifications
- Accredited in Project Management (e.g. PMP, PRINCE2), digital transformation (Certified Digital Transformation Professional) or relevant tools (e.g. Microsoft Power Platform, JotForm Expert)
- Membership in professional bodies like ISACA, PMI or local IT Associations is advantageous
Experience
- Minimum 3 years in digital transformation, IT project management, or related roles.
- Proven experience in data analytics and process optimization.
- 3-5 years of hands-on development/programming experience (e.g., in languages like Python, JavaScript, or SQL).
- Demonstrated ability to develop custom forms using JotForm for data collection and automation.
- Expertise in creating workflows using Power Automate for process automation.
- Experience managing and integrating SharePoint Lists for data storage, collaboration, and reporting.
- Track record of managing cross-functional projects from ideation to deployment.
- Familiarity with compliance standards in digital environments (e.g., data privacy laws).
- Experience in training teams on new technologies and facilitating change management.
Capabilities:
- Communication Skills: Translate complex tech concepts for non-technical stakeholders; Deliver engaging presentations and reports
- Analytical Skills: Use data visualization tools (e.g. Tableau or Microsoft Power BI) to solve issues; Apply critical thinking with AI driven analytics
- Project Management: Executive projects using agile methodologies, on time and within budget
- Leadership: mentor teams and foster a culture of innovation and inclusion
- Technical skills: Proficiency in Microsoft 365 suite (including Power Automate, SharePoint, Teams), JotForm, data analytics tools (e.g. Power BI, Excel) and basic programming/scripting
- Soft skills: Strong communication, problem solving, and stakeholder management abilities; adaptability to emerging technologies; attention to detail, ensuring accuracy in technical implementations and compliance audits
Persons interested in applying for the above position are requested to forward a comprehensive CV to recruitment@samwumed.org. Persons with disabilities are encouraged to apply.
The Closing date for applications is Monday, 22 September 2025
The Scheme reserves the right not to make an appointment. Should you not hear from us within two weeks of the closing date, please regard your application as unsuccessful.
Disclaimer:
Your personal data submitted will be dealt with on a strictly confidential and discreet basis and processed in relation to this job application and will be stored and processed securely in accordance with our data information policy and procedures. By submitting an application, you agree to your data being used, stored and processed for the purpose of recruitment.
